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Performance standards

Our role

The Electoral Administration Act 2006 lays out our responsibilities as regards performance standards:

  • to set and monitor performance standards for electoral services
  • to collect information on the costs of electoral services from Electoral Registration Officers, Returning Officers and Referendum Counting Officers

There is no performance management framework currently in place within electoral services, and there is therefore no minimum acceptable standard for how electoral services should be run. For this reason, the Act gives us the responsibility of setting and monitoring the standards.

Our powers

Although we have no powers to intervene directly in underperforming local authorities, we offer support, guidance and shared good practice to contribute to improvements in the electoral register and in the way elections (and referendums) are run.

Our work

The development of our performance standards framework involves two distinct parts, which run concurrently:

  • performance standards for electoral registration. These were set in July 2008, following a wide consultation process
  • performance standards for elections and referendums. These will be set in December 2008 as a result of performance information collected by Returning Officers(ROs) who carried out local elections in May 2008.
View our full performance standards pages for more information about assessment criteria, data collection, results and analysis and financial information.