Why can't I get credit?
There may be a number of reasons for this, some of which have nothing to do with the electoral register. However if you have been told by a bank or credit reference agency that you have been denied credit because they are unable to verify your details on the electoral register this is because the register is often used for credit referencing purposes to counteract fraud. In this case you will need to contact the Electoral Registration Officer at your local authority for confirmation that you are registered. They will be able to supply you with a letter confirming your details on the electoral register, possibly at a charge. Sometimes the records maintained by credit reference agencies are incorrect.
If you have already provided confirmation of registration to your bank or credit reference agency, any further problems will have to be taken up with them, not with your Electoral Registration Officer.
If you are not registered, you can register to vote at gov.uk/register-to-vote. You are not automatically included on the electoral register if you are paying council tax.