May 2026 elections: Reminder of guidance and support available during polling week
In Bulletin 432 we provided you with details of our out-of-hours telephone advice service to deal with urgent electoral administration queries in the run up to and immediately following the May 2026 polls. The following is a reminder of how you can contact us on polling day and over subsequent days:
Polling day (Thursday 7 May):
Between 6:30am and 8:30am – please call 0207 271 0504
Between 8:30am and 5:30pm – please call 0333 103 1928
From 5:30pm – please call 0207 271 0504. This number will be staffed throughout the night for urgent queries.
Friday 8 May:
Between 8:30am and 5:30pm – please call 0333 103 1928
Between 5:30pm and 9:00pm – please call 0207 271 0504 for urgent queries.
Saturday 9 May and Sunday 10 May:
Between 10:00am and 4:00pm – please call 0207 271 0504 for urgent queries.
We appreciate that some ROs may be reviewing their risk assessments in light of the UK terrorism threat level being increased to severe. Security advice is available from government and policing leads, and your Commission team will be ready to provide advice and support on managing unforeseen circumstances at short notice.
We would also like to take this opportunity to wish you all the very best of luck for the coming days and to thank you and your staff for all the work that has been put in to prepare for the May polls. As always, we recognise and appreciate the significant amount of work that has been undertaken. The important work you do remains vital to ensuring that voters are able to take part safely and confidently, and that those votes are then counted in a way which delivers results that are accurate and can be trusted.