Running electoral registration - England

In order to remove a person’s entry from the register you must make a determination that they are no longer entitled to be registered.

You may proceed to make this determination without any further evidence or review only in one or more of the following circumstances.1  

• you receive notification via the IER Digital Service that a person registered in your area has made an application for registration elsewhere and has indicated that they have ceased to reside at the address in your area, and the new ERO has allowed the application
• you receive notification from another ERO that a person registered in your area has made an application for registration elsewhere and has indicated that they have ceased to reside at the address in your area, and the new ERO has allowed the application
• you have information from at least two sources that supports a determination that a person is no longer entitled to be registered at the address
• you have been given a death certificate in respect of the elector
• the registrar of births and deaths has notified you that the elector has died
• you are satisfied the elector is deceased after receiving information:
  • as a result of the canvass (for example, a returned canvass communication with an elector marked as deceased)
  • from a close relative (spouse, civil partner, parent, grandparent, brother, sister, child or grandchild of the elector). This can be provided in person, by telephone or in writing but must include:
    • the full name and address of the elector who has died;
    • the full name and address of the person providing the information;
    • their relationship to the deceased; and
    • a statement that the person providing the information is aware of the penalty for providing false information2  
  • from a care home manager of a registered care home.3 This can be provided in person, by telephone or in writing but must include:
    • the full name and address of the elector who has died;
    • the full name and address of the person providing the information; and,
    • a statement that the person providing the information is aware of the penalty for providing false information4     
  • from the records of the council that appointed you (and, if you are an ERO for a district council in a two-tier authority, the records of the relevant county council)
  • from a person or organisation providing services to the council that appointed you (including, if you are an ERO for the district council in a two-tier authority, the relevant county council).
• you are notified on an application that an elector has ceased to reside at another address in the same registration area, and the application at the new address is successful, you must amend the elector’s entry to remove them from the register at their previous address.5  

Where information is provided in person or by telephone, you must record the information in writing or in data form.

In all other circumstances you must carry out a review before deleting a person’s entry on the register.6