Requesting further documentary evidence or an identity attestation where you remain unsatisfied
If you request further documentary evidence from an applicant, you should list the types and quantity of evidence that must be provided. You may also set a deadline date for the applicant to respond. A deadline will be helpful when deciding to reject an application because no response has been received. The time given to respond is at your discretion; however, it should allow the applicant reasonable time to locate and provide the required documents.
If an applicant cannot provide the quantity and types of documentary evidence set out in this guidance to verify their identity, they should be asked to provide an identity attestation.