Members:

John Pullinger, Chair (items 1.1-1.3 and 5-8)
Sue Bruce, Commissioner, Temporary Chair (items 1.4-4)
Elan Closs Stephens, Commissioner
Sarah Chambers, Commissioner
Roseanna Cunningham, Commissioner
Carole Mills, Commissioner
Katy Radford, Commissioner
Sheila Ritchie, Commissioner
Chris Ruane, Commissioner

Vijay Rangarajan, Chief Executive Officer
Sam Hartley, Director, Policy Research and Voter Engagement
Jackie Killeen, Director, Electoral Administration and Regulation
Chris Pleass, Director, Corporate Services
Alison Williams, General Counsel and Director of Devolution and Law

Guests and observers:

Esmat Jeraj, Head of Voter Education and Partnerships (observing items 1-2.10)
 

Officials in attendance:

Laura Ottery, Head of Governance, Risk and Assurance (minutes)
Zena Khan, Senior Governance Advisor
Antonia Merrick, Business Manager to the Chair and CEO
Katy Knock, Head of Strategy, Legislation and Coordination (item 1.5)
Laura Solomon Legislation, Strategy and Coordination Advisor (item 1.5)
Laura Akkari, Senior Advisor, Legislation Strategy (item 1.5)
Andrew Simpson, Head of Digital Information, Technology and Facilities (item 2.10-2.12)
Carol Sweetenham, Head of Portfolios (item 3 and 6)
Shannon Ingram,Senior Advisor, Performance and Insight (item 3)
Tom Hawthorn, Head of Policy (item 4)
Claire Robbie, Head of Regulatory Action and Enforcement (item 5)
Eleanor Pearch, Regulatory Action Panel Manager (item 5)
Anna Lowe, Political Analyst, Regulatory Action and Enforcement (item 5)

Date: Tuesday 24 February 2026, 9.30 am to 12.50 pm
Location: Bunhill Row, London

Governance and procedural matters

The Chair of the People, Culture and Remuneration Committee provided an update from the most recent Committee meeting (23 February 2026). The Committee had considered progress on workforce systems and processes, including improvements to onboarding following the introduction of specialist support for the HR system and discussed the development of talent pipelines. Members noted a positive deep dive into the staff survey, which showed improvements across several areas, alongside continued progress on recruitment and delivery of the EDI action plan. The Chair also updated on a forthcoming review of Committee effectiveness and associated review of the Committees forward work plan.

The Chair of the Audit and Risk Assurance Committee provided an update from the most recent Committee meeting (23 February 2026). In addition to the items already discussed at the Board meeting, the Committee had reviewed its forward planning and approach to assessing its own effectiveness. The Committee also conducted a deep dive on the project and risk management of the Postcode Lookup Service, noted the commencement of the external audit by the NAO, and received three internal audit reports from BDO.

The Board noted the approval by electronic resolution on Monday 23 February 2026 of the Main Estimate 2026/27 to the UK Parliament.

The Board approved the minutes of the Board meeting held on 13 January 2026, noting that they were an accurate record.

The Board noted the written update provided on the Postcode Lookup Service.

The Board noted the forward plan of business.

The Chair noted that this was the final meeting of Sarah Chambers as her term of office would come to an end on 31 March 2026. On behalf of the Board, the Chair thanked Sarah for her contributions over the past eight years and wished her well for the future.

The meeting concluded at 1.04 pm with no further business.

Date and time of the next meeting

The date of the next meeting was confirmed as 12 May 2026 at 9:30, held in person at Bunhill Row.