Performance analysis

The Commission’s Corporate Plan outlines the five strategic objectives we are working to achieve over the course of a five-year plan, underpinned by three key enabling factors. The following sections outline the work done in 2023-24 to achieve each objective and underpin each enabling factor, along with work that is ongoing or planned in the coming year. 

As shown in this section, the key performance indicators show that the Commission is meeting the majority of targets and on its way to achieve the key objectives by the end of the 
Corporate Plan period. 

The indicators show that we achieved many of our annual goals in key areas, including surpassing target voter registration targets, providing timely advice and guidance to our stakeholders, and delivering timely publication of information on the financing of parties and campaigners to ensure transparency into the political finance system. 

However, as a result of the announcement of the cyber-attack on the Commission on 8 August 2023, there was a higher number of freedom of information (FOIs) and subject access requests (SARs) than normal, which put the capacity of the team under pressure. Though response times on FOIs remained within target, we did not meet our target for 
SARs due to an unprecedented increase in requests.

Further work is also needed to meet targets for timely publication of party and campaigner registrations, and to maintain staff engagement and wellbeing scores.

Strategic objectives

  1. Accessible registration and voting
  2. Transparent political campaigning and compliant political finance
  3. Resilient local electoral services
  4. Fair and effective electoral law
  5. A modern and sustainable electoral system
  6. Independence and integrity
  7. A skilled organisation where diversity is valued
  8. A learning organisation where improvement is continuous and resources are used efficiently