Contact us using British Sign Language (BSL)

Partnered with SignLive

We’ve partnered with interpreting service SignLive, so people can contact us using British Sign Language (BSL).

Use the SignLive App

If you're a BSL user, you can now use the SignLive app to contact us directly.

When you call, you will be connected to a qualified BSL interpreter who will relay the call between you and a member of staff.

How to use SignLive

To use the service, you need a device with the webcam and sound enabled. You can use it on:

  • an Android or Apple smartphone or tablet
  • or a laptop/desktop computer

To use SignLive on a tablet or phone, visit the App Store or Google Play store and search "SignLive".

Download the app, open it and complete the one-time registration.

Once you've registered and logged in you can call us by clicking on our logo in the community directory and tapping call.

To use SignLive on a laptop or desktop, visit, register, log in and you're ready to go.

You will also be given your own extension number which will allow us to call you back and leave a Videomail if needed.