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Marking the postal voters’ and postal proxy voters’ lists

You must mark the postal voters’ list or postal proxy voters’ list, whenever a postal voting statement is returned, regardless of whether or not it is accompanied by a ballot paper.1 The mark must be distinguishable from and not obscure the mark made when the postal vote was issued.2  

Confirming to voters their postal vote has been returned

The information in this section explains how to deal with requests for confirmation of receipt of postal voting statements and you must have regard to this.3

At any time between the first issue or postal ballots and the close of poll, a postal or proxy postal voter can request that you confirm:4

  • whether their elector number on the list has been marked to show a postal vote has been returned
  • whether the number of the ballot paper issued to them has been recorded on either of the lists of provisionally rejected votes

You can do this by checking the marked postal voter or proxy postal voter lists.

A request, made by an elector or proxy who has voted by post, for confirmation as to whether their postal vote has been returned, must:5

  • be made by the method you have specified 
  • include any evidence of the voter’s identity you request

You could, for example, ask for their name, address and date of birth before providing the information.

Last updated: 18 November 2025