The exceptions process for proxy vote applications
To support the verification of personal identifiers (NINo and DOB) for domestic electors you may require additional documentary evidence in respect of their application.
You should inform them of the following:
the deadline for submitting the additional documentary evidence
that their application may be rejected if they fail or refuse to provide the additional evidence
If the proxy vote is needed for a forthcoming poll you should liaise with the RO (where you are not already the RO) to coordinate the determination of applications and subsequent updates to polling station registers and absent voting lists for that poll. Our guidance on determining applications close to the deadline provides more information on this.
If an applicant for a proxy vote is a special category elector and you require additional evidence to verify their identity, our guidance on documentary evidence that can be required in connection with proxy vote applications made by special category electors provides more information on this.