When can I cancel a requirement to register notice?
You must cancel a requirement to register if, as a result of direct communications from the individual or from other information, any of the following apply:1
you are satisfied that the individual is not entitled to be registered at the address at which you gave the invitations to register
you are satisfied that the individual is registered at a different address
you discover that any of the requirements for sending a notice requiring an individual to register had not been met
You have discretion to cancel a requirement to make an application for registration if you consider it appropriate to do so.2
For example, you may consider it appropriate to cancel the requirement notice if an individual is ill and, as a result, will be unable to make a declaration of truth for the foreseeable future.
However, the discretion to cancel a notice should only be used in very limited and special circumstances, and a decision to cancel should be taken on a case-by-case basis, with each case considered on its merits. You should maintain a clear audit trail of the decision and the reason(s) for it.
There may be individual cases where you receive information that an individual who is subject to a requirement to register notice is unable to make an application within the specified timeframes. For example, if they are away from their address for an extended period. This in itself should not trigger a cancellation of the requirement to register process, however in such circumstances, you should instead consider extending the time allowed for the potential elector to submit their application.
Whenever you decide to cancel the requirement to register, you must give the individual concerned notice in writing of your decision.3