How should I follow up with non-responders to an invitation to register?
After an individual has been given an ITR, you are required to take certain steps to encourage them to make an application to register if they have not yet done so. You should have processes in place to identify whether an application has been made by any available channel before you send a reminder invitation.
You may visit the address at which you delivered the first invitation at any time to encourage the individual to make an application.
You are not required to carry out the follow up steps if, since sending the first ITR, you are now satisfied that the individual in question is not entitled to be registered at the address where the invitation was given, or that the individual is registered at a different address.1