Delivering the annual canvass - Scotland

What do I need to consider when planning my canvass communications?

Before planning the canvass communication channels to use, you will need to have read the guidance for each of the canvass routes; Route 1, Route 2  and Route 3 so that you have an understanding of the communication types and contact requirements for each route.

As part of your planning you will then need to decide which communication channels you will use for each contact stage in each of the routes. Some of the key considerations for each communication channel are outlined on the following pages.

You should also take into account that legislation requires you to undertake follow-up activity within a reasonable period of time. A reasonable period of time is not defined in legislation. In our view it should be no longer than 28 days and may, in some circumstances, be shorter, for example, where you are approaching the conclusion of the canvass or where there is an election due to take place.

Last updated: 26 November 2020