Freedom of Information
About Freedom of Information
The Freedom of Information Act is a law which gives the public the right to access information held by public bodies, like us. For more information about the Freedom of Information Act, visit the website of the Information Commissioner's Office.
Your right to information
Anyone can request information from us. There are no restrictions on age, nationality or where you live. Your request may be handled under different regulations depending on the kind of information that you ask for, such as the:
- Data Protection Act 2018 if you ask for information an organisation holds about you, your personal data
- Environmental Information Regulations if you ask for environmental information
We may refuse your request if the cost of fulfilling the request is too high, the information is readily available elsewhere or the information falls within scope of an exemption, see the make an Freedom of Information (FOI) request section for more information.
Freedom of Information Requests and Covid-19
Your request for information may be delayed due to urgent operational response to the Covid-19 situation. If this does happen we will advise you individually about the impact on your request. We apologise for any inconvenience this may cause, we do remain committed to responding to your request and to keep our requesters up to date.
Should our response to your request breach the statutory time-frame and you remain unhappy with our response you have the right to complain to the Information Commissioner's Office and you can contact them via the website www.ico.org.uk.