Allocating sufficient staff resources and providing training
Your project plan should include identification of staffing requirements, including any necessary recruitment arrangements. It is essential that you identify the staff you will need and make the necessary appointments at the earliest opportunity.
You should seek advice from your local authority’s human resources department as necessary to ensure that the methods used to identify, recruit, employ and pay staff are robust and comply with all legal requirements.
Following an assessment of the performance of staff used at previous electoral events, you may wish to write to staff used previously at an early stage in the planning process to check their availability.
You should ensure that all staff who interact with voters, including staff who support electoral services are sufficiently trained to carry out their role(s) and have been provided with accessibility awareness training, to help improve their understanding of the needs of disabled voters and the importance of clear communication.