Running electoral registration - England

Delivery or collection of Anonymous Elector’s Documents

An Anonymous Elector’s Document must be delivered by post to the applicant’s address.1  

An Anonymous Elector’s Document must be sent in an envelope or covering that does not disclose that the elector is registered anonymously.2 You should therefore send Anonymous Elector Documents to anonymously registered electors in a plain outgoing envelope. 

Applicants may indicate on their application that they consider it necessary for a specified reason to collect their document in person instead.3  

Where the applicant gives an indication that they require a Braille, easy read or large print explanation of the Anonymous Elector’s Document, the ERO must also arrange for a Braille, easy read or large print explanation of the issued document to be delivered or made available for collection with the issued document.4 Easy read and large print designs will be made available online and a hard copy stock of Braille will be supplied to each ERO via the centrally procured supplier appointed by DLUHC. If you need to reorder more stock, you will need to contact them directly. 

It is for you to be satisfied that collection is necessary based on the reason provided by the applicant. 

If you decide to allow the Anonymous Elector’s Document to be collected, you must tell the applicant:

  • that the issued document is available to be collected5  
  • where and at what times the issued document can be collected6
  • that the issued document may only be collected in person, by themselves7
  • that the applicant must bring their certificate of anonymous registration8 and show it upon request when they collect their document9

Collection can be from anywhere that the ERO and applicant agree. This could include picking up the document from your offices or a polling station. If you are not also the RO, you would need to work with the relevant RO to decide on the process for arranging collection from a polling station.

You should ensure that processes are in place to maintain a clear audit trail and to ensure the security of Anonymous Elector’s Documents while in transit or while awaiting collection from any collection point.

Last updated: 17 November 2022