An anonymous elector can contact you for a replacement Anonymous Elector’s Document if the document which has been previously issued is lost, stolen, destroyed or damaged after 5pm, 6 working days before polling day for a specific election or the last day of the signing period for a petition, but before 5pm on polling day or up to one hour before the close of a petition where a petition is due to close before 5pm.1
In these circumstances, you must use the original photograph of the anonymous elector which you have retained in the issued document record to create the replacement Anonymous Elector’s Document.2
You must arrange for the replacement Anonymous Elector’s Document to be made available for collection in person.3
Where the applicant gave an indication in their original application that they require a Braille, easy read or large print explanation of the Anonymous Elector’s Document, the ERO must also arrange for a Braille, easy read or large print explanation of the issued document to be made available for collection with the issued document.4
Easy read and large print designs will be made available online and a hard copy stock of Braille will be supplied to each ERO via the centrally procured supplier appointed by DLUHC. If you need to reorder more stock, you will need to contact them directly.