Delivering the annual canvass - Scotland

What communications should be used for Route 1 properties?

Route 1 communications provide the occupants of each property with an opportunity to inform you of any changes or incorrect information you hold on the electoral register for that address.

You must issue a communication to each Route 1 property. There are two communication options open to you for the initial communication:1  

• An e-communication:2  
  • Can be sent via any electronic channel 
  • If used, must be sent to every registered elector aged 16 or over that you hold the relevant electronic contact details for in the household3  
  • Requires a response, even if no changes are required for the property4  
  • Requires follow up action if no response is received within a reasonable timeframe5 (i.e. if no response is received to the initial e-communication or any reminder from at least one person within the household, Canvass Communication A must then be sent)

• Canvass Communication A (CCA):6
  • Is a prescribed paper communication
  • Can be hand delivered or sent by post
  • Must be sent if you have been unable, or choose not, to use an e-communication
  • Must be sent if you do not receive a response to an e-communication from an individual within the property within a reasonable timeframe7  
  • Does not require a response, unless there are changes for the property 
  • Does not require any follow up unless you are made aware of or have reason to believe there are changes for that property that require further action

It is an offence for an individual to fail to notify you of a change, or to provide false information in response to a Route 1 communication.8