Delivering the annual canvass - Scotland

What information is included in Canvass Communication A (CCA) and when can I use it?

Canvass Communication A is a paper communication used for contacting matched properties as part of the Route 1 canvass. It provides residents with details of the individuals currently registered at the address and encourages a response if there are changes required. 

The format of the CCA is prescribed1 and you must also include certain information about each person currently registered at the address. 

You must pre-print:2

• full name and nationality for all registered electors, including attainers and those individuals who have had their application recently determined and will be added to the register by the next notice of alteration prior to the CCA being sent

The CCA must also include:

• Any information about how residents can respond if any of the information is inaccurate or incomplete3  
• A statement setting out that, where a response is provided because any of the information is incomplete or inaccurate, the responder will be required to declare that the information they provide is true4  
• A statement on how the data will be used and processed5  

The CCA must not include:6  

• the details of any Special Category electors 
• details of any individual you are aware of but who has not yet successfully registered to vote, even if you think they may be resident and eligible to register

We provide more guidance to help you with the production of the CCA in our forms and letters guidance.

A CCA must be sent where:7

• you have previously sent an e-communication for a Route 1 property and have not received a successful response from at least one person at the property to whom a e-communication was sent within a reasonable timeframe
• you have been unable to send an e-communication to at least one individual at a property
• you have decided not to use e-communications for a Route 1 property

There is no requirement to receive a response to a CCA.