Determining applications made through the exceptions process
Determining applications made through the exceptions process
Where an application is being processed using the exceptions process, it cannot be determined until the applicant has provided satisfactory documentary evidence to you.
Once satisfactory documentary evidence has been provided you should then determine the application, provided they have satisfied the other eligibility criteria for registration.
If an applicant does not respond to your request to supply documentary evidence, you may reject the application and inform the applicant of this in writing. An applicant who has established their identity to the ERO through the use of documentary evidence according to the framework set out in this guidance should, provided they have satisfied the other eligibility criteria for registration, have their application positively determined.
You have the discretion to reject applications where the application is obviously false (e.g. the applicant has given an address which has clearly been fabricated or does not exist). In these cases you do not need to undertake the exceptions process. Where an applicant provides documentary evidence that appears to be false, you may either ask the applicant to provide an attestation in support of their application or reject the application.
If an applicant cannot provide the quantity and types of documentary evidence set out in this guidance, they should be asked to provide an attestation in support of their application.