Running electoral registration - England

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Acceptable document types for the exceptions process

In all cases the documents required to successfully establish an applicant’s identity should refer to the applicant by name. The types and quantities of documents required to successfully establish an applicant’s identity are as follows:

  • any one document from table 1
  • one document from table 2 and two additional documents from either table 2 or table 3
  • four documents from table 3
Table 1: Primary identification documents1
DocumentNotes
the applicant’s passportAny current passport
the applicant’s identity card issued in the European Economic AreaMust be valid
the applicant’s biometric immigration document issued in the United Kingdom in accordance with regulations made under section 5 of the Borders Act 20072  Must be valid
the applicant’s electoral identity card issued in Northern IrelandMust be valid
the applicant’s photocard driving licence granted in the United Kingdom or driving licence granted by a Crown Dependency, which bears a photograph of the applicantMust be valid (full or provisional)

    

Table 2: Trusted Government Documents3
DocumentNotes
the applicant’s birth certificateIssued in the United Kingdom or Crown Dependencies only
the applicant’s marriage or civil partnership certificateIssued in the United Kingdom or Crown Dependencies only
the applicant’s adoption certificateIssued in the United Kingdom or Crown Dependencies only
the applicant’s firearms certificate granted under the Firearms Act 1968Issued in the United Kingdom or Crown Dependencies only
the record of a decision on bail made in respect of the applicant in accordance with section 5(1) of the Bail Act 1976Issued in the United Kingdom or Crown Dependencies only
the applicant’s driving licence, which is not in the form of a photocardIssued in the United Kingdom or Crown Dependencies only
the applicant’s driving licence, granted other than in the United Kingdom or Crown Dependencies, which bears a photograph of the applicantMust be valid for at least 12 months from the date the applicant entered the United Kingdom 

   

Table 3: Financial and Social History Documents4
DocumentNotesIssue Date and Validity
Mortgage StatementUK, Crown Dependencies or EEAIssued in the last 12 months
Bank or Building Society Statement UK, Crown Dependencies or EEAIssued in the last 3 months
Bank or Building Society account opening confirmation letterUK and Crown DependenciesIssued in the last 3 months
Credit card statement UK, Crown Dependencies or EEAIssued in the last 3 months
Financial statement, e.g. pension or endowment UK, Crown Dependencies or EEAIssued in the last 12 months
Council Tax statementUK and Crown DependenciesIssued in the last 12 months
Utility Bill – not mobile phone billUK and Crown DependenciesIssued in the last 3 months
P45 or P60 statement UK and Crown Dependencies Issued in the last 12 months
Benefit statement e.g. Child Benefit, PensionUK and Crown DependenciesIssued in the last 3 months
Central or local government, government agency, or local council document giving entitlement, e.g. from DWP, Job Centre Plus, HMRCUK and Crown DependenciesIssued in the last 3 months

For information on the document retention period for documents received as part of an application, including under the exceptions process and for what should be reflected in your document retention policy see our guidance on document retention.
 
We have produced template notices and letters which you may use when undertaking the exceptions process.
 

Diweddarwyd ddiwethaf: 25 Chwefror 2026